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FAQ

Binary Options is a simple and rewarding financial trading product. Binary options deliver a fixed return on every trade which is made, depending on whether the trade was «In the Money» or «Out of the Money».

Binary Options — which is also referred to as digital options — is one of the fastest growing financial trading products in the world because its simplicity, together with the certainty in which it offers on every trade, makes it an attractive trading tool for financial investors.

A commodity, index, stock, currency pair or any other financial asset that constitutes the basis for creating an option.
The colors of the scrolling feed represent the direction of change between the rate at the close of the last trading day and the rate at the opening today. Rates in green represent an increase from the end of the last trading day to opening today and red represents a decrease.

All times are displayed in GMT (Greenwich Mean Time).

The Magnum Options offices are open 24/7.

To view a list of all of our trading assets, along with trading hours, trading symbols and a description of the asset, please visit our ASSET INDEX page.
Simply log in to the Magnum Options platform and click on My Account at the top of the page. There you can see a complete list of your transaction history.
There is no need to download any software to trade. All you need to do is register and deposit funds into your account and you’ll be ready to start trading binary options. The web and mobile platforms can be accessed directly from your web browser, making set-up quick and convenient.
Magnum Options uses the internationally accepted security system SSL (Secure Sockets Layer) that encrypts all credit card payments over the web. This system is automatic, and you will receive an instant notification if your browser does not support it.
No. A deposit is not required and no credit/debit card details are required in order to register for this site.
You can open an account in EUR,USD, GBP, AUD and CAD. Please note that you cannot change your currency selection after registration.
Customers are responsible for their taxation liabilities, if any, at their place of residence. For more information, please contact your area of jurisdiction. See our general terms for more details.
Contact our reliable support team, and they will quickly help you resolve your issues. You can reach us via e-mail (support@magnumoptions.eu) or by contacting one of our satellite offices via phone or live chat.

Registration is simple:

  1. Click on «Open Account» on the home page.
  2. Fill in the mandatory details.
  3. Submit the form.
  4. You will receive a welcome e-mail with a verification link. Click it.
  5. You’re done. Welcome to Magnum Options!

To deposit and withdraw any funds with Magnum Options the following criteria must be met by each client.

Each client must submit documents authenticating their account with Magnum Options.

Those documents are as followed:

  1. A Photo ID. This must be government issued and can be a driver’s license, passport or residency card.
  2. Proof of address such as a utility bill. This must verify your physical or billing address in the country of your residency.
  3. The copy should be of the front and back of the card, hiding the first 12 digits and the CVV number on the back.

These documents should be scanned and sent via email to accounting@magnumoptions.eu with your name in the subject line of the email.
*All copies of documentation should be submitted to Magnum Options in color.

Deposit procedure:

A client can invest in Magnum Options using multiple methods. Those methods are credit cards, debit cards, wire transfer and Neteller.

Magnum Options is working daily on providing our clients more processing and investment methods.

Credit Cards:

The credit card used for transaction with Magnum Options must match the name on the account. Magnum Options accepts Visa and MasterCard.

Wire Transfer withdrawal:

The wire transfer must be to the exact details which are sent by your account manager. You must email a copy of the wire transfer to accounting@magnumoptions.eu. It can take up to 5 business days for the wire to appear in your Magnum Options account.

Withdrawal Procedure:

The finance department handles all withdrawal requests submitted. The documents outlined above must be submitted in order to process a withdrawal.

Traders are allowed one free wire transfer withdrawal per month.

Once a withdrawal request is submitted it can take Magnum Options up to 7 business days to process the request. Once the request has been approved please allow additional 5–7 business days for the funds to show in your account.

The maximum withdrawal amount is $2,000 per week or the equivalent in another currency , Withdrawals will be processed once a week on Thursday

Credit Card Withdrawal:

All funds invested by a credit card can be withdrawn to the same card only. The maximum withdrawal amount to a credit card cannot exceed the amount invested. Any additional funds can be withdrawn via wire transfer.

Wire Transfer:

Traders are allowed one free wire transfer withdrawal per month. A processing fee of $30 is applied to any additional wire transfers in the same month.

If you have any questions in regard to this policy please feel free to contact us via our live chat, email or phone.

Even if your withdrawal request is being processed, you will still be able to cancel the withdrawal and continue other activities on your account. In order to cancel a withdrawal, please contact us by either phone or e-mail.
A SWIFT code is the unique identification code of a particular bank that is used when transferring money between banks. Your bank can tell you what its SWIFT code is. If the SWIFT code comprises only eight digits, you will have to insert XXX at the end.
There is no fee to withdraw via credit card, however any withdrawal using bank transfer will be accompanied by a processing fee of $30. You will receive one free wire withdrawal per month.

Yes. The minimum withdrawal depends on your trading account currency and deposit method.

Credit cards: USD $10
Wire transfers: USD $100

The maximum withdrawal amount is $2,000 per week or the equivalent in another currency.

The maximum deposit amount per transaction depends on your selected deposit method.

  1. Credit card: USD $20,000
  2. Wire: Unlimited
The minimum deposit amount is usually 200 USD, 200 EUR, 200 GBP, 280 AUD or 250 CAD, depending on your trading account currency and deposit method.
Absolutely not. There are no commissions or fees on trades.

You can withdraw money from your account via selected deposit methods; whether it is via credit card or wire transfer. This can be done through an email request to support@magnumoptions.eu or through the «My Account» section by filling out the «withdrawal request» form.

All funds invested by a credit card can be withdrawn to the same card only. The maximum withdrawal amount to a credit card cannot exceed the amount invested. Any additional funds can be withdrawn via wire transfer.

The maximum withdrawal amount is $2,000 per week or the equivalent in another currency.

The Buy-Me-Out feature allows the client to sell/close their position before the official expiry time. Regardless of the position status (win/lose), a client can simply click on the “Sell” button and the system will offer a price to close his position early.

The Buy Me Out feature is based on a statistical matrix that calculates the asset historical price movement. Using the matrix, the system estimates the position probability to end as a Tie (the odds for the asset current price to return to the entry rate level) given the position strike price distance from the current price and the time left to achieve this distance. Since there are only two outcomes possible in binary (disregards the "tie") which is either 1/0 (win/lose), the prices that are offered with the premature "sell" tend to be dichotomous (close to one of the sides). Hence, if the system calculates that the position chances to return to Tie are slim to none, it might offer 0 payout. Once a client presses on the “sell” the system will display its price for a premature sale. If the clients do not accept the offered price, the system offer will disappear within 3 seconds.

The Buy-Me-Out feature is available for all assets offered on the platform and is available on the following options: Binary Options, Long Term, 60 Seconds and Ladder.

You may view your past trades by logging in and clicking on «My Account» >> «Investments History." Next, select the «Expired» positions in order to view past trades. You have the option to filter by trading tool, date and asset.
A successful investment will result in a guaranteed return of between 70-81% of the initial amount invested. The payout for each successful trade is indicated on the site for the selected underlying asset. For example, if you invested $500 in a Nasdaq Call option, and at the time of expiry the rate was higher than the rate at the time of your investment, you will receive a payout of between $850-$905 depending on the type of option that was offered.
 Put Option is an option that provides the trader with a profit when the underlying asset falls in value relative to the purchase level.

A Call Option is an option that provides the holder with a profit when the underlying asset rises in price compared with the level it was purchased at.

In the event that the option expires at exactly the same price, the full original investment amount will be returned to the investor.

Option Suspended is a temporary notice that may appear at times of irregular one way trading and market conditions on a specific asset.

This notice will be removed once conditions are returned to normal.

If you are close to your expiry time, and you think that the direction you predicted is on a roll, then you have the chance to «do it again» by clicking on Double Up. By doing this, you can create a new trade with the same conditions, for the current price of the asset. In a nutshell, when things look good, Double Up gives you the opportunity to increase your investment and thus, double your profits. The client can “double up” his investment amount at any time as long as the option is still available for trading.

Double Up Benefits:

  1. Increases your investment on open positions.
  2. Make double the profit on expiry.
  3. Immediately capitalize on a strong position.

Increase your investment on open positionsMake double the profit on expiryImmediately capitalize on a strong position.

The Roll-Over feature enables the trader to extend the expiration time of his position.

A client can postpone his option expiry time to a different expiry time within the same day only if there are future expires set to expire in the next 60 minutes.

Additional Conditions:

  • An additional 30% will be added automatically to the initial investment.
  • The trader position must be out of the money.
  • The trader can’t roll over to the last expiry time of the day.
  • The Roll-Over can’t be performed up to 15 min before the option expiry.

The Roll-Over can only be used as an option that will expire up to 60 min prior to the client's existing position.

There may be a few reasons you are unable to make a trade.

  1. All of our assets are available during market trading hours. Outside the market trading hours, the asset will not be displayed on Magnum Options.
  2. Another reason you may not be able to make a trade could involve insufficient funds in your account. Make sure to check your account balance, which is shown on the top right of the page when you are logged into your account.
  3. Some customers may not be able to trade while using unsupported browsers. Magnum Options recommends using Mozilla Firefox and Google Chrome web browsers when trading on our site.
  4. If none of the above answers your question, please contact us via email at support@magnumoptions.eu or through our customer service phone numbers in your region.

Magnum Options deals are dependent on the markets, which are dynamic and change all the time. The fluctuations in the market, in currency rates, and in other parameters, affect our fully automated pricing engine. This is why rates and premiums may change all the time.

For your convenience, we developed the currency rates table which displays market data in real time and can give you an indication as to whether the rates are going up or down. When the rates in the bar are green it means they went up since the last update, when they are red it means they went down since the last update.

The rate is a live feed directly from Leverate adapted using Magnum Options algorithms.
The expiration time is the time and date at which an option expires.
The expiry rate is the level of the underlying asset at the time of expiry of the asset according to Leverate. This is the determining level if the option has expired «in-the-money» or «out-of-the-money». A different expiry rate is determined for each underlying asset.

Simply choose between buying a «Call» or a «Put» option on any asset which you want to trade. Clicking on the Call/Put button will open a short investment sheet in the same box, where you will be requested to enter the amount of the investment and to approve execution. When you have purchased a trade, you will have 3 seconds to cancel the trade before it is automatically approved.

Please note that the rates continue updating in the investment sheet.

You can contact us via e-mail , phone, or online chat. For customer support inquiries, please email support@magnumoptions.eu and for technical support, contact tech@magnumoptions.eu.

You can update your information in My Account > Personal Details section or you can contact us via email or live chat.
To change your password, please go to My Account>Personal Details and choose «Change Password».

In such a case, you should contact us via email at: support@magnumoptions.eu, live chat or call the customer service number in your region (located under «contact us»).

Please note that a password must have a minimum of 6 characters and a maximum of 15 characters.

The minimum investment amount on the 60-seconds trades is $25 and the maximum investment amount is $3000.
Rollover and Double Up features are not available on 60 second trades. These features are only available for Binary Options, Option Builder and OptionPro trading tools.
No, there is no lockout period while trading 60 second options. You can enter a trade at any point and the trade will expire in 60 seconds flat.